takbat11 Terms and Conditions
Please read these terms carefully before using the takbat11 platform. By using our services, you agree to these terms.
Table of Contents
1. General Provisions
takbat11 ("Platform", "we", "us") is an online gaming service provider offering casino games, sports betting, virtual sports, and other gaming entertainment for Bangladeshi players. These terms and conditions ("Terms") apply to all users ("member", "you", "your") of the takbat11 website and all its services.
By registering on the takbat11 platform, creating an account, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.
1.1 Applicability of Terms
These Terms must be read together with the takbat11 website's Privacy Policy and Responsible Gaming Policy. Those documents are considered an integral part of these Terms.
2. Eligibility and Age Requirement
The following eligibility criteria must be met to become a member of takbat11:
- You must be at least 21 years of age (for 21+ only).
- You must open a valid account in your own name.
- Each individual may operate only one account.
- The information you provide must be completely accurate and up to date.
- Your account must not have been previously closed by takbat11.
2.1 Identity Verification
takbat11 may request your national ID card, passport, or other government-issued documents at any time for identity verification purposes. Deposits, withdrawals, or certain services may be temporarily suspended until verification is complete.
3. Account Registration and Management
To become a member of takbat11, you must complete the registration process. You are required to provide accurate and complete information at the time of registration.
3.1 Account Security
It is your responsibility to keep your login credentials, password, and all account information strictly confidential. You are fully responsible for any transactions carried out through your account. If you notice any suspicious activity, notify our support team immediately.
3.2 Multiple Accounts Prohibited
Each user may hold only one account. Attempting to create multiple accounts is a violation of the Terms and may result in all accounts and balances being forfeited.
3.3 Updating Information
If any of your personal information changes, please update it in your account or notify our support team. takbat11 will not be responsible for any issues arising from incorrect information.
4. Deposits and Withdrawals
4.1 Deposit Rules
The following payment methods are accepted for depositing funds into takbat11:
- bKash
- Nagad
- Rocket
- Bank Transfer
Using the correct reference number at the time of deposit is mandatory. Incorrect references or information may cause the deposit to be delayed or cancelled.
4.2 Withdrawal Rules
The following conditions apply when withdrawing your winnings:
- Minimum withdrawal amount: ৳500.
- Withdrawal requests are generally processed within 30 minutes to 3 hours.
- Withdrawals must be made using the same method as the original deposit.
- Withdrawals may be held if identity verification has not been completed.
- Withdrawals may be restricted until bonus wagering requirements have been met.
4.3 Currency
All transactions on takbat11 are conducted in Bangladeshi Taka (BDT / ৳).
5. Bonus and Promotion Terms
5.1 Welcome Bonus
New members at takbat11 will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager a total of 20 times the bonus amount before the bonus funds become withdrawable.
- Not all games may contribute equally to wagering calculations.
- Maximum bet amounts may be limited on certain games.
- There is a set time limit for completing wagering requirements — contact our support team for details.
5.3 General Bonus Terms
- Bonus offers apply to eligible members only.
- A new bonus cannot be claimed while another bonus is active.
- takbat11 reserves the right to cancel a bonus if abuse is suspected.
- Bonuses will be credited to a separate bonus balance and tracked independently.
- Each promotion may have its own specific terms that supplement the general rules.
6. Gaming Rules
The following rules must be followed when playing games on takbat11:
6.1 General Gaming Rules
- Each game has its own rules, which can be found within the game.
- If a game is cancelled due to a technical error, takbat11 will refund the bet amount for that round.
- In the event of issues caused by an internet disconnection, the server record shall be considered final.
- takbat11 reserves the right to correct any incorrect payouts resulting from software errors or display faults.
6.2 Live Casino
Live casino games are operated in real time via video streaming. The dealer's decisions and game outcomes are final. In the event of any inconvenience caused by connection issues, a decision will be made after verifying the server logs.
6.3 Sports Betting
Official results will be used for cricket, football, and other sports betting. If a match is cancelled or left unresolved, takbat11 may refund the relevant bet amount or make a decision at its own discretion.
7. Prohibited Activities
The following activities are strictly prohibited on the takbat11 platform:
- Operating an account on behalf of or for minors.
- Fraud, deception, or any form of manipulation.
- Creating multiple accounts for the purpose of claiming bonus benefits.
- Playing games using automated bots or software.
- Any attempt to manipulate game outcomes.
- Attempting unauthorised access to another member's account.
- Money laundering or circulation of illegal funds.
- Any form of cyber attack on the platform's systems or network.
8. Account Closure and Termination
8.1 Account Closure by Member
You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw your available balance (excluding bonuses) before the account is closed.
8.2 Account Closure by takbat11
takbat11 may close or temporarily suspend an account without prior notice in the following circumstances:
- Violation of any clause of the Terms.
- Suspicion of fraud or deception.
- Failure to complete identity verification or refusal to provide information.
- Registration of an account by a minor.
- To meet regulatory or legal requirements.
9. Limitation of Liability
takbat11 will not bear any liability in the following cases:
- Losses caused by internet disconnection or technical errors.
- Failure or delays by third-party payment providers.
- Losses caused by a member's own negligence or leaving account information unsecured.
- Service disruption due to unforeseen circumstances, natural disasters, or government restrictions.
10. Changes to Terms
takbat11 reserves the right to change, amend, or update these Terms at any time. For significant changes, an effort will be made to notify members in advance via email or through the platform.
Continued use of the platform after any changes will be considered acceptance of the revised Terms. Please visit this page regularly to ensure you are up to date with the current Terms.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision.
11. Responsible Gaming
takbat11 believes in responsible gaming. Gaming should be for entertainment — not as a solution to financial problems. We are committed to protecting our members.
11.1 Self-Control Features
- Deposit Limit: You can set daily, weekly, or monthly deposit limits.
- Temporary Break: You can request to temporarily deactivate your account for a specific period.
- Permanent Exclusion: If you have long-term issues, there is an option to permanently close your account.
For more information on responsible gaming, please visit our Responsible Gaming page.
12. Contact & Complaint Resolution
If you have any questions, concerns, or complaints regarding the terms and conditions, please contact us. takbat11 is committed to resolving all complaints quickly and fairly.
12.1 Contact Methods
- Live Chat: 24/7 live chat support in Bengali.
- Email: [email protected]
12.2 Complaint Process
After a complaint is submitted, our support team will respond as quickly as possible. For complex issues, an appropriate resolution will be provided after reviewing and investigating the matter. If a decision requires further review, the member will be informed.